FSL is designed to provide a fully integrated end-to-end solution
In everyday business operations, it seems like managing a room full of giant supercomputers are much easier than managing a mobile field service crew.

At least you know where the supercomputers are 100% of the time. Perhaps this sounds like an HR issue but what we’re referring to here is called Field Service Management.

Imagine having booked an appointment for microwave service, and the field technician arrives on the exact date and time as expected, with the right tools, and completes the job in the first visit.

Well, this is what companies have been aiming to deliver over the past few decades of the so-called Customer Service Era. Organizations are keenly focused on optimizing their field service operations because ultimately, post-sale service and support has as big impact on organization’s brand reputation as the pre-sale marketing and sales experience for both B2B and B2C business models.

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